Frequently Asked Questions

We offer 4 types of plans: Free Member, Mercury Plan, Venus Plan, and Jupiter Plan. The higher your plan, the better the point reward rate, making it a great deal!

Please check the Shop page for details. Choosing an annual plan gives you a super-saving point reward rate!

You can check your current plan, next month's plan, upcoming points, charges, and the renewal date all from your My Page.

Once completed, you'll immediately switch to the new plan for free! The points and rates for the new plan will apply starting from your next renewal date.

You'll stay on your current plan until the next renewal date. The downgrade, along with the new point rate, will take effect after that date. Don't worry, your current points won't decrease even if you downgrade!

You can change your plan once every 33 days.

In addition to subscribing to a paid plan, you can also do a one-time point recharge. We also offer new registration bonuses, referral points, and exclusive points via our newsletter and LINE!

The exact moment your monthly payment goes through successfully, all the points for your subscribed plan will be fully recharged.

Points are valid for 180 days from the date they are issued.

When your renewal date arrives, you will transition to a 'Free Member,' but the points you've accumulated so far won't disappear—they're yours to keep and use whenever you like! 🐏 Just remember, points are valid for 180 days, so be sure to use them within the timeframe.

We accept credit card payments. Available brands are JCB, AMEX, Diners, and Discover.

We accept bank transfers exclusively for residents in Japan. This is available for annual plans or point recharges, so please reach out via the contact form. Points will be credited once the transfer is confirmed.

There's a link to your past transaction history at the very bottom of your My Page. It will take you to an external site (UnivaPay), where you can enter your email address to receive a secure link to your history from UnivaPay.

Yes! There's a link to your past transaction history at the bottom of your My Page. After moving to the external site (UnivaPay) and entering your email, UnivaPay will send you a link to your payment history where you can download your receipt.

There's a link to the card update page at the bottom of your My Page. You'll be redirected to an external site (UnivaPay). Enter your email address there, and UnivaPay will send you a link to the card update page where you can register your new card.

If your card is expired, it cannot be used, and your plan will be automatically canceled. Please make sure to register a new card in advance!

We are so sorry 😥 Due to the nature of our service, we cannot offer refunds or exchange points for cash once the payment is completed.

We use UnivaPay, which meets global security standards. Your card details are never saved on our site, making it completely safe and secure.

We have Tarot, Numerology, Western Astrology, Moon Phases, Dream Interpretation, KOKORO Art, I Ching Readings, and more ready for you!

Don't worry! Using the latest AI technology, Aries Yoko will deliver a one-of-a-kind message meant just for you 🐏

Of course! You can enjoy readings using the points you've saved up from login bonuses and special campaigns.

Your personal information is strictly protected by RLS technology. Your entered worries and reading results are never used for AI training, so please feel safe sharing even the secrets you can't tell anyone else.

Simply edit your profile on your My Page and check the box for subscribing to the newsletter.

Just edit your profile on your My Page and uncheck the box for subscribing to the newsletter.

We accept inquiries through our Contact page. Please log in before sending your message!