Frequently Asked Questions

We have Free Membership, Mercury Plan, Venus Plan, and Jupiter Plan. Paid plans are available in two options: monthly and annual. Higher plans offer a better point grant rate, which is a great value!

The Mercury Plan is 580 yen per month, allowing you to enjoy lots of fortunes! Please check the shop page for other plans. Annual plans offer a very great value for point grants.

You can check your current plan, next month's plan, granted points, fees, and renewal date from the account management page.

After completing the procedure, it switches to the new plan immediately for free. The new plan's points and fees will apply from the next renewal date.

You will stay on your current plan until the next renewal date, and the plan and granted points will be downgraded after the next renewal date. Downgrading will not decrease your current points.

Basically, you can change your plan immediately. If you have a pending upgrade reservation, you will be able to change your plan again after that payment date has passed.

Click 'Pause plan' on the account management page to proceed with the procedure. You can restart for free at any time!

Click 'Pause plan' on the account management page, and follow the instructions on that page to proceed. However, pausing is recommended over cancellation! Please consider it.

You will be able to pause (stop) the plan after the payment date of the changed plan has passed.

Plan change requests cannot be cancelled. For monthly plans, you will be able to change your plan again after the plan has changed (after the new plan's payment is completed).

In addition to subscribing to a paid plan, you can purchase one-time point charges. Other ways include new registration bonuses, birthday bonuses, referral points, and newsletter or LINE-exclusive points.

The points for your contracted plan are fully charged the moment your monthly payment succeeds.

Points are valid for 180 days from the date of issuance.

When your renewal date arrives, your account will switch to a 'Free Member,' but the points you've accumulated so far will remain intact, so you can use them whenever you like 🐏 Please note that points expire after 180 days, so be sure to use them within the period.

If you purchased points but they haven't been added yet, please try reloading the page. If they are still not reflected, try logging out and logging back in. We make every effort to ensure points are credited properly, but if they still aren't reflected, please contact us through the inquiry form. We'll check the details and resolve it as quickly as possible!

We accept credit card payments. Accepted brands are VISA, Mastercard, JCB, AMEX, Diners, and Discover.

For residents of Japan only, we accept bank transfers for annual plans or point charges. Please contact us via the inquiry form, and points will be credited after the transfer is confirmed.

There is a link to your past payment history at the very bottom of your My Page. It will take you to an external site (UnivaPay) where you can enter your email address to receive a link to your payment history from UnivaPay.

The 'Payment Confirmation Email' sent upon completion serves as your receipt! It includes the payment date, amount, and transaction details, so please keep it safe.

At the very bottom of your My Page, there is a link to the registered card change page. Enter your email address on the external site (UnivaPay) to receive a link for updating your card information.

If your card has expired, it can no longer be used, so your plan will be automatically canceled. Please register a new card.

We're very sorry, but due to the nature of the service, we cannot issue refunds or exchange points after a transaction is completed.

We use UnivaPay, which boasts top-level security. Your card information is never stored on our site, making it extremely secure.

Member registration is required to receive readings.

Of course! You can use points saved up from login bonuses and campaigns to get readings.

We offer Tarot, Numerology, Astrology, Moon Phases, Dream Interpretation, KOKORO Art, and Number Divination!

You can check it from your My Page.

Not at all! Using the latest AI technology, Aries Yoko will deliver a one-of-a-kind message tailored just for you 🐏

Your personal information is strictly protected by advanced database security technology (RLS technology). Feel free to consult us about worries you can't tell anyone else.

Rest assured! Our system is built using a paid Gemini API environment where privacy is fully protected, so your consultation content and personal information will not be used to train external AIs.

In addition to regular email and password login, you can log in using LINE, Google, and Discord.

When logging in via social media, please allow email address sharing. This prevents data from failing to transfer over. Thank you!

Click the 'Edit' button on your My Page profile card to make changes. (Not available for social login users)

Click the 'Edit' button on your My Page profile card to make changes. (Social login users do not have passwords, so this field will not appear)

Click the 'Edit' button on your My Page profile card to make changes. Once registered, it will be automatically entered when you get readings for convenience.

Click the 'Edit' button on your My Page profile card to make changes.

Edit your profile on My Page and check the newsletter subscription box.

Edit your profile on My Page and uncheck the newsletter subscription box.

We accept inquiries through the contact page. Please log in before sending your message!

You can refer as many people as you like! For every person you refer, both you and the referred friend will receive 1,000 points!